Help and Support
How long will the order take to arrive?
Normally it will take some days to prepare your items before shipment, you may refer to our 'Shipping info' for details.
- Standard Shipping
8-10 business days
- Express shipping
15-20 business days
You may also check the estimated delivery date on the product details page.
Why the package hasn't arrived yet?
Due to the global events, flights decreased frequency also government restricted movement, which will delay the delivery of orders.
For now, DesignByAmira needs 5-6 days for processing now when total delivery comes into 8-14 days.
We are working around the clock to ensure that there are minimal delays and interruptions of our services, yet within limited resources and capacity, shipping and delivery will take longer time these days.
What is your shipping policy?
We provide free shipping for orders over US$49.00 (standard) to US.
Due to the peak sale season, it has more orders than usual. It takes more time for processing and delivery. Wish your kind understanding.
Please kindly notice: Shipping Guarantee is optional when you checkout. It offers premium protection and safety for your valuable items during international shipping. We'll reship your package at no extra charge or make a full refund to you if it's reported lost.
Why is there no tracking update?
As some packages are shipped internationally, you may not see updates via local couriers until the package is cleared by local customs and entry is granted into your country.
If your order is still under the estimated delivery time frame, kindly wait patiently. Once this process has been completed, you will see tracking updates.