How long does it take for refunds to be processed?
Returns will be processed within 7 business days upon receipt of your package, as we need to check the status of the returned items, and what we need to improve.
Can I get full Refund for the return?
We will offer a full refund for all eligible items, excluding shipping fees, shipping guarantees
How can I return items?
For returning items, we provide one Free Return label which you can use for your order. Please follow these steps：
1. Sign in to your DesignByAmira account.
2. Find the order in "My orders", click the "Return Item" button.
3. Select the item(s), indicate the reason(s) for return, and submit.
4. Print the return label and securely tape it on the outside of your return package.
5. Call the post office to arrange a pickup or drop it off at your nearest post office.
Once we receive your return, we will email you and process your refund accordingly.