Step 1: Please register for the DesignbyAmira account
Step 2: Choose the item size, color and click on the [Add to cart] button.
Step 3: [View Cart] and checkout with your debit/credit card, Paypal, Applepay or cash on delivery.
You can edit the billing address at the checkout page, before completing the payment. The billing address can't be edited once payment info is submitted.
You can cancel the order in "My Orders" by yourself before it ships out.
1. Your order was canceled automatically within 12 hours due to payment timeout.
2. We may cancel your order If we didn't receive the documents using for verifying your payment as mentioned in the previous E-mail.
3. When items of your order is not available, we may cancel your order if we didn't receive your replacement request.
You may repurchase or choose something else for checkout.
Note: On our site accounts can be registered by customers' email, Facebook account or Google account, respectively may be generated 3 different accounts. Please find out under which account you made the order, and make sure you log to the correct account.
Orders shipped internationally may be subject to import taxes, custom duties and fees levied by the destination country.
A confirmation email would be sent within 24 hours after payment is completed.
We recommend checking your junk/spam mail folder as well :)
Also, you can check your order status via clicking "My orders", as we will update an order tracking info there after the order being shipped out.
It typically takes 3-5 days to process your order. If your package exceeds the standard processing period, it's normally due to the fact that a particular item(s) requires a longer processing time.
If you wish to receive the other items in your order ASAP, you may cancel the item(s) for a refund, so the remaining products can be shipped out immediately. You can also contact Customer Service to assist with issuing a separate shipment.
Normally it will take some days to prepare your items before shipment, you may refer to our 'Shipping info' for details.
8-10 business days
15-20 business days
You may also check the estimated delivery date on the product details page.
Due to the global events, flights decreased frequency also government restricted movement, which will delay the delivery of orders.
For now, DesignByAmira needs 5-6 days for processing now when total delivery comes into 8-14 days.
We are working around the clock to ensure that there are minimal delays and interruptions of our services, yet within limited resources and capacity, shipping and delivery will take a long time these days.
We provide free shipping for orders over US$49.00 (standard) to US.
Due to the peak sale season, it has more orders than usual. It takes more time for processing and delivery. Wish your kind understanding.
Please kindly notice: Shipping Guarantee is optional when you checkout. It offers premium protection and safety for your valuable items during international shipping. We'll reship your package at no extra charge or make a full refund to you if it's reported lost.
As some packages are shipped internationally, you may not see updates via local couriers until the package is cleared by local customs and entry is granted into your country.
If your order is still under the estimated delivery time frame, kindly wait patiently. Once this process has been completed, you will see tracking updates.
Returns will be processed within 7 business days upon receipt of your package, as we need to check the status of the returned items, and what we need to improve.
We will offer a full refund for all eligible items, excluding shipping fees, shipping guarantees
For returning items, we provide one Free Return label which you can use for your order. Please follow these steps：
Once we receive your return, we will email you and process your refund accordingly.
